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Insurance Business

National insurance news for USA insurance professionals. Read American insurance news, analysis, and interviews with leaders in the US insurance industry.

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News

Insurance Business
insurancebusinessmag.com > us > news > technology > consumers-want-ai-speed-and-a-human-agent--and-most-are-not-willing-to-accept-just-one-589404.aspx

Consumers want AI speed and a human agent - and most are not willing to accept just one

2+ day, 18+ hour ago   (508+ words) A national survey commissioned by the Independent Insurance Agents & Brokers of America found that 87% of consumers said having a dedicated human insurance agent remains important even as companies accelerate AI adoption. The survey, conducted by Mfour Data Research, also found…...

Insurance Business
insurancebusinessmag.com > us > news > technology > underwriters-say-ai-is-saving-time-not-improving-decisions-589344.aspx

Underwriters say AI is saving time, not improving decisions

3+ day, 9+ hour ago   (455+ words) Most senior commercial underwriters say AI has saved them time on admin. Far fewer say it has improved the quality of their decisions. That gap shapes how submissions get handled, how risks get priced, and how consistent underwriting decisions are…...

Insurance Business
insurancebusinessmag.com > asia > news > technology > hong-kong-insurers-take-ai-closer-to-the-point-of-sale-589343.aspx

Hong Kong insurers take AI closer to the point of sale

3+ day, 1+ hour ago   (567+ words) Prudential Hong Kong is not the only major insurer in the city putting AI tools into the hands of agents and consultants. But its September 9, 2026, deployment – a chatbot that returns preliminary underwriting indications at the point of sale, before any…...

Insurance Business
insurancebusinessmag.com > ca > news > technology > consumers-already-trust-ai-with-insurance-decisions-and-that-breaks-the-usual-pattern-589194.aspx

Consumers already trust AI with insurance decisions, and that breaks the usual pattern

3+ day, 10+ hour ago   (431+ words) Every previous wave of digital change in insurance has run into the same obstacle: trust. Consumers hesitated to move to digital channels, and they hesitated to share data in exchange for better pricing, largely because they didn't trust the systems…...

Insurance Business
insurancebusinessmag.com > reinsurance > news > breaking-news > ai-liability-has-no-fixed-address-in-casualty-reinsurance-589307.aspx

AI liability has no fixed address in casualty reinsurance

3+ day, 15+ hour ago   (457+ words) The casualty reinsurance market already carries AI exposure. The question is whether it knows where. That is the practical challenge running through a Howden Re roundtable published at Monte Carlo. Four of the broker's global casualty leaders mapped how AI-related…...

Insurance Business
insurancebusinessmag.com > ca > news > professional-liability > digital-health-ai-adoption-is-outpacing-the-policies-covering-it-589318.aspx

Digital health AI adoption is outpacing the policies covering it

3+ day, 14+ hour ago   (329+ words) Digital health companies are integrating AI faster than the insurance market has worked out how to cover it. Beazley's 2026 Digital Health & Wellness report puts that gap at the centre of its findings. The survey of 600 executives across Europe, North America,…...

Insurance Business
insurancebusinessmag.com > uk > news > breaking-news > are-middle-managers--not-junior-staff--the-real-reason-wfh-wont-die-589320.aspx

Are middle managers - not junior staff - the real reason WFH won't die?

3+ day, 9+ hour ago   (545+ words) Sir Gareth Southgate waded into the working-from-home debate this week, telling reporters during a trip to the Netherlands with the government's "Neets tsar" Alan Milburn that home working denies young people the informal mentoring he had throughout his football career,…...

Insurance Business
insurancebusinessmag.com > us > news > cyber > tria-has-never-paid-a-claim--a-cyber-terrorism-scenario-shows-what-happens-when-it-does-589262.aspx

TRIA has never paid a claim. A cyber terrorism scenario shows what happens when it does

3+ day, 18+ hour ago   (317+ words) The Terrorism Risk Insurance Act has been reauthorized five times since Congress created it in November 2002. It has never paid a claim. That zero-claim record is the program's most quoted statistic and, in the current threat environment, its most misleading…...

Insurance Business
insurancebusinessmag.com > us > news > breaking-news > insurance-moves-corgi-panamerican-third-wave-relm-and-others-589265.aspx

Insurance moves: Corgi, Pan-American, Third Wave, Relm and others

3+ day, 19+ hour ago   (958+ words) Corgi has named Erin Gambrel (pictured, center) vice president of financial services, tasked with driving retail investor growth and brand reach for the company's ETF lineup. Gambrel joins from Investing Authority, where she oversaw retail trading campaigns reaching more than…...

Insurance Business
insurancebusinessmag.com > us > news > cyber > tria-has-held-up-for-25-years-but-cyber-terrorism-is-the-untested-frontier--morningstar-dbrs-589262.aspx

TRIA has held up for 25 years, but cyber terrorism is the untested frontier — Morningstar DBRS

3+ day, 19+ hour ago   (546+ words) A new report from Morningstar DBRS which marks 25 years since the September 11 attacks found that the federal terrorism backstop built in their aftermath has proven durable for conventional terrorism risk but faces a genuinely unresolved question when it comes to…...