News
CCC Crash Course looks at changing consumer claims practices
9+ hour, 53+ min ago (568+ words) Affordability challenges are making consumers treat lower-severity claims as optional purchases, a new CCC Crash Course report says." As smaller claims decrease within first-party coverages, the severity mix is reshaping, the report says. This follows decisions by consumers to opt…...
North Carolina Department of Insurance officials to speak at SCRS open meeting in April
1+ week, 2+ day ago (480+ words) During an upcoming open meeting of the Society of Collision Repair Specialists (SCRS), a panel of speakers from the North Carolina Department of Insurance will discuss consumer protections and effective complaint-resolution strategies. The meeting will be held on April 21 from…...
P&C Specialist article focuses on recent State Farm auto claim practice shifts
1+ week, 5+ day ago (1224+ words) A new P&C Specialist article explores a change in State Farm auto claim practices, which includes cutting labor rates and the use of centralized auto claim audit teams." "The Bloomington, Illinois-based insurer has lowered labor rates by as much…...
Illinois bill that would create auto and home insurance rate review process passes through house
1+ week, 6+ day ago (624+ words) An Illinois bill that would create a rate review process for auto and homeowner insurance in the state has passed the house. The bill, SB 1486, follows Illinois Gov. JB Pritzker calling for legislation in July after State Farm hiked homeowners…...
Illinois right-to-appraisal bill moves out of House Insurance Committee
2+ week, 9+ hour ago (459+ words) Illinois is the latest state to consider mandating the right to appraisal for first- and third-party claims in auto insurance policies with a bill moving out of the House Insurance Committee. If passed, HB 4160 would require a provision allowing either…...
Ohio Supreme Court reverses decision requiring Farmers Insurance to hand over attorney communication
3+ week, 5+ day ago (556+ words) The Ohio Supreme Court has reversed an appeals court decision in an alleged bad faith lawsuit that would have required Farmers Insurance to hand over a claims file, including communications involving the company and its attorneys." Plaintiffs, Melissa and Alexis…...
State Farm denies North Carolina actual cash value suit allegations, says relief sought not justified
3+ week, 5+ day ago (494+ words) State Farm has denied all allegations against it in a North Carolina lawsuit regarding actual cash values (ACVs) on total loss claims, aside from confirming the nature of the collision the lead plaintiff was involved in, and is again seeking…...
Undervalued ACV lawsuit against State Farm will continue, judge rules arguments are ‘plausible’
1+ mon, 1+ week ago (655+ words) A North Carolina class action lawsuit against State Farm will continue while a court-ordered vehicle appraisal is conducted. The suit alleges State Farm is systematically lowering the actual cash values (ACVs) it pays on total loss claims. In response, State…...
Oklahoma bill increasing threshold for salvage title passes Senate; Insurance attacks SD total loss bill
1+ mon, 1+ week ago (794+ words) An Oklahoma bill that would increase the threshold for a salvage title from 60% to 70% passed the Senate Monday." SB 1920, sponsored by two senators with insurance ties, passed 48-0. Sen. Aaron Reinhardt (R-District 37), one of the bill sponsors, told the Senate Business…...
State Farm, Plymouth Rock refuse to pay New Jersey auto claim until media involvement
1+ mon, 1+ week ago (505+ words) A New Jersey man's vehicle was totaled while parked in front of his house, and until after a TV news station's involvement, his insurance and the other party's insurance refused to cover the damage, according to a report from ABC…...